Date: Wed, 11 Sep 1996 12:40:23 -0500 From: GNeighbors@pflag.org (George Neighbors, Jr.) Subject: Field Services Department: July-August Monthly Report Field Services Department:July-August Monthly Report # of affiliation kits sent: 19 Tokyo, Japan via Los Angeles, CA (Int'l); Opp, AL; Sequim, WA; Redding, CA; Charleston, WV; Waukegan, IL; Camp Verde, AZ; Stillwater,OK; Othello, WA; Davenport, WA; Denning, NM; Colville, WA; Wilmington, NC; Prescott, AZ; Johnson City, TN; N. Attleboro, MA; Paradise, CA; Forest Hill, NY; Peoria, IL; # of Affiliates recognized: 7 * Chapter Status: Hobe Sound/Martin County, FL * Chartered Chapter Status: Sante Fe, NM; South Bend/Michiana, IN; Coos Bay, OR; Fremont/East Bay, CA; Bellingham/ Northwest Washington, WA; Bellevue, WA # of Affiliates folded: 3 PFLAG Springfield, IL; PFLAG Waldoboro, ME; PFLAG Augusta, ME In July - August, Tony and George: *Completed evaluating Field Services administrative activities and duties; with Tony's promotion to Membership Services Manager, launched candidate campaign to find a Field Services Administrative Assistant to manage affiliation process and assist George with administrative functions; *Met with Communications about Tips & Tactics articles, content "editing" and next year's layout; *Continued work on Membership Development Partnership Pilot Project, Phase 2 - updating and correcting the Chapter Membership Rosters - continuing process that may be transferred to new department; *Planned with Jean MB Genasci the final 95-96 RDC meeting; planned with Sally Morse the first full 96-97 RDC meeting in October; *Worked with Jean to fill Four Corners' needs in lieu of Marian Levine's retirement; *Prepared for the next Quarterly Leadership Update - September 25 drop-date - by drafting production schedule, coordinating events and production, and drafting several pieces; *Met and completed with Chris Doucette the Group Exempt Letter notification and documents for Chartered Chapters and accounting methodology; *Completed evolution of Membership Development Partnership Pilot Project and produced "Master Plan"; *Traveled to Chicago to meet/consulted with five Chapters around conflict management and infrastructure; *Attended PFLAG Streamwood's [IL] meeting and presented about PFLAG national and Project Open Mind; *Met with Kim Campbell of PFLAG Chicago/Southside and discussed PFLAG's People of Color Outreach Project; *Planned, hosted, and served as faculty for South Atlantic regional conference, held Aug. 6-10, 1996.; *Co-oriented/trained two new Regional Directors, Jerry Schreiber [Southern Region] and Glenda Guess [South Atlantic Region]; *Met with Maggie Heineman about Families and Friends of Transgenders Special Outreach Network and programming prospects; *Presented with Jeffrey the PFLAG St. Louis Project Open Mind training; *Completed and presented annual plans and budgeting for FY96-97 RDC-FSD: including training, Handbook, and state councils. *Met with and planned for development of working relationship with new RDC Chair-Elect, Sally Morse; *Assisted RDs with getting veteran Affiliates on-board; *Tony continued learning new Affiliate database; *Tony produced the data for the Public Referral Directory; *Continued annual conference planning *chapter awards, Regional caucuses, Roundtables Networking Luncheon, *Began planning Membership workshop and Leadership Workshop; *Worked with Zoe and Balcom Group to shore up holes and complete information needed for annual conference workshops; *Worked with RDs and Balcom Group to secure housing during annual conference; *Completed annual conference Roundtables with Zoe *workshops planning *Edited and Forwarded to Rob information for Conference program booklet; *Preliminary meeting with Leadership Training Institute Prejudice Reduction team members; *Customer service and technical assistance to Regional Directors and Affiliates with average of 22 calls/day, 8 faxes, and more than 100 emails/day; *Met with Imani Woody about general FSD and PFLAG operations and systems improvements, external and internal to national office; *Revised training programs and curricula for in-field trainings; *Reviewed some feedback on edits from RDs on the Chapter Development Handbook; *Attended and participated on Project Open Mind Steering Committee and Staff Team calls; *Developed with Jeffrey, given guidance of Project Open Mind Steering Committee and Sandra, Phase 3 training schedule; *Facilitated open staff meeting for input on Project Open Mind Phase 3 training schedule; *Attended and participated in Management, Staff and other general meetings; *Worked with RDC Resource Development Committee on the Chapter First! Customer Survey *Held Field Services "Great Idea" day seminar with staff for future department planning, July 11 *Worked with Julie on posting new FSD/RDC information to PFLAG's Web page *Prepared Budget proposal for FSD and RDC FY96-97; *Developed and presented FSD/RDC 1-3-5 year plans and FY96-97 annual plan of action; *developed RD understanding of carver handout/training with sally; *assisted with brainstorming for Direct Mail program; *assisted Communications Dept with DOMA MSNBC interview. In August - September , Tony and George: *ANNUAL CONFERENCE *Distribute via mail Group Exempt Letter notification and documents for Chartered Chapters and accounting methodology; *Hire, train and transfer responsibilities to new Field Services Administrative Assistant; *Quarterly Leadership Update delivered to Affiliates; *Revise according to Sandra's direction FSD/RDC 1-3-5 year plans and FY96-97 annual plan of action; *Meet with Communications Department about production of Chapter Development Handbook; *Work with RDC Program Delivery Committee on the Chapter Development handbook; *Continue planning of RDC 96-97 with RDC Chair Jean Genasci and RDC Chair Elect Sally Morse; *Work with Zoe, Jeffrey, Rob, Stephanie, Julie and Tony on departmental co-planning for 96-97; *Refine and make more user-friendly the affiliation and introductory process: [resources/etc] :new orientation packet with colored affiliation kit; *Assist RDs with getting veteran affiliates on-board with October 1996 goal-date. =================================================================== Please note: Effective immediately, correspondence to George Neighbors, Jr., PFLAG Field Services Director, should be sent to this address,"GNeighbors@PFLAG.org (George Neighbors.Jr.)", not "Neighbors@aol.com" PS: Visit our wonderful, helpful, useful and fun web site at: http://www.pflag.org STUFF THAT INSPIRES ME.... "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it 's the only thing that ever does." - Margaret Mead "love much... be strong.... ain't that what it is all about???" Shannon Brady "To laugh often and much; to win the respect of intelligent people and the affection of children; to earn the appreciation of honest critics and endure betrayal of false friends; to appreciate beauty, to find the best in others, to leave the world a bit better whether by a healthy child, a garden patch, or a redeemed social condition; to know even one life has breathed easier because you have lived. This is to have succeeded." -ralph waldo emerson